Privacy Policy

1. Who We Are

Our website address is: https://wildmeadowherbs.co.uk

We are committed to maintaining the trust and confidence of our visitors and patients.

2. Information We Collect

The only personal data we collect through this website is provided by you via our Contact Form. This includes:

• Name
• Telephone Number
• Email Address
• Message Content

3. How We Use Your Data

When you send a message through our contact form, that information is sent directly to us via email. We use this data solely to:

• Respond to your inquiries.
• Discuss potential herbal consultations or treatments.
• Manage your appointment bookings.

We do not share, sell, or lease your personal information to third parties.

4. Cookies

As this site does not currently allow user registrations or public comments, we do not use “tracking” or “marketing” cookies. We only use essential functional cookies required for the website to operate correctly (such as those used by WPForms to ensure your message is sent).

5. Data Retention

If you contact us, we will keep your message and contact details for as long as necessary to provide you with our services or until you request its deletion.

Note: As a Medical Herbalist, if you become a patient, your clinical records are kept separately and are subject to professional medical confidentiality and statutory retention periods (typically 7 years following the last treatment).

6. Your Rights

Under UK-GDPR, you have the following rights:

• Access: You can request a copy of any personal data we hold about you.
• Correction: You can ask us to change any incorrect information.
• Erasure: You can ask us to delete your data (unless we are legally required to keep it for medical/tax purposes).

7. Security

We take the security of your data seriously. Our website uses SSL (HTTPS) encryption to ensure that any information you send through the contact form is transmitted securely.